Privacy Notice

Elevato BV (''we''), based in Belgium, provides services to our website visitors (''you''). Our services include providing online courses, coaching, and tools & templates that allow our customers to better market and sell their own companies and other Services (the "Services"). We process personal data in connection with these Services.

Elevato BV considers the careful processing of personal data to be of utmost importance. Personal data are carefully processed and secured. When processing, we adhere to the requirements of the General Data Protection Regulation (the "AVG"). This Privacy Statement explains how we collect and use your data in accordance with the AVG.

In this Privacy Statement, we explain what personal data we collect and use, and for what purpose. We encourage you to read this Privacy Statement carefully. This Privacy Statement covers our websites, https://thesmarketingacademy.com, https://elevato.pro and https://elevato.thinkific.com; related websites and Services.

This Privacy Statement was last updated on: August 18, 2023.


Use of Personal Data.

When you use websites and related Services offered by Elevato BV, you may share personal data with us. We collect and use personal data that you, or your company, share directly with us. We will not use personal data for purposes other than those described in this statement unless you have given your prior consent.


Types of data collected

When you use our Services, we may collect the following data:


Grounds for processing.

We generally process your personal data for the following purposes:

We collect your personal data based on legitimate interests or your consent, which you can withdraw at any time.


Retention of personal data

We retain your personal data for as long as necessary to fulfill the purposes of this Privacy Statement.


Your Rights

You have the right to access the information we process. If you wish, you can contact us directly. We will ensure that we provide you with a copy of the information we process about you. We may need to verify your identity to fulfill your request. If you believe that the information provided that we process about you is inaccurate, you may contact us to update your information. You also have the right to object to data processing. If you want us to delete your information, you can inform us at any time. You can contact us at any time regarding these requests. We will always respond in a timely manner, in accordance with the AVG. If you are not satisfied with the response you receive, you can take your complaint to the relevant regulator.


Sharing with others

We will not share your information with others without your consent, unless it is necessary for the performance of the agreement you, or your organization, have entered into with us, or unless it is a legal requirement.


Transfer of personal data

To accomplish the purposes described in this Privacy Statement, we may transfer your data outside the EEA. When this is the case, we will take appropriate measures to ensure that personal data is properly secured. For transfers to the United States, we will ensure that such U.S. party is Privacy Shield compliant. For other transfers, we may transfer your data to a country recognized by the European Commission as providing an adequate level of protection with respect to Personal Data.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


Analytics

Data you provide may be retained for statistical analysis, including through Google Analytics. These statistics are used to optimize the Services. This allows us to see how our visitors use the website and to improve the website based on this data. Where possible, we will pseudonymize this data.


Thinkific

Our courses are hosted by Thinkific Labs Inc. (“Thinkific”). They provide us with the online course creation platform that allow us to sell our product/services to you.

Your data is stored through Thinkific’s data storage, databases and the general Thinkific application. They store your data on a secure server behind a firewall.


Payment

If you make a purchase, we use a third party payment processor such as Stripe or Paypal.

Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our site and related courses and its service providers.


Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.

Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


Cookies

We want to be able to offer you relevant and personalized information in a user-friendly way. To do this, we use different types of cookies on our websites. For example, we place cookies that are necessary for the functioning of the site. Think of the ability to respond, the operation of spam filters, video playback and caching to make the website faster. We also use analytical cookies that do not invade your privacy.

In general, cookies are stored for the duration of the (browser) session. In addition, your IP address may be stored in our web server log files when you use our Services. This is necessary to properly administer and secure our Services. We do not use your IP address to track or record your online behavior. Typically, we are unable to link your IP address to your name, address or other identifying information, except when you provide us with such information and continue to use the same IP address.

In addition, we set cookies that track your browsing habits so that we can provide customized content and advertising. On your first visit to our website, we have already informed you about these cookies and asked your permission to place them. Our website uses the Google Ads Remarketing service to advertise on third-party websites (including Google). These ads are targeted to visitors who have visited our website.

You can opt out of cookies by setting your Internet browser to stop storing cookies. In addition, you can also delete any information previously stored through your browser settings.


Websites and Third Party Services.

Our Services include activities related to providing software that allows our clients to build their own professional websites. Our clients determine what type of data they collect on or through their websites. We process such data only on behalf of our clients. If you have any questions about information our clients collect on or through their website, please contact the organization that set up the website. Our clients determine what other services or plug-ins they use. This Privacy Statement does not apply to such other services or plug-ins, nor to third-party websites accessed through links. We cannot guarantee that these third parties will treat your personal information securely and reliably. We recommend that you read the privacy statements of these parties.


Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence.


Links

When you click on links on our course site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our site or course is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, contact us via [email protected]